The Increasing Need For Multilingual Online Medical Services

November 21, 2022by Future Trans
3 MIN READ
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Healthcare in a Changing World

There is no question that technology has shaped civilization in ways our ancestors never imagined. When COVID-19 forced us to find new methods of performing regular functions, we turned to modern technology for guidance. Through digital means, we kept society moving. We worked and shopped from home, we stayed away from public areas, and we embraced online financial, governmental, and—medical care services.

Online healthcare practices once thought impossible are now a reality, and our reliance upon them has never been stronger. Therefore, a significant need exists for quality healthcare communication technologies on an international scale. Early detection of disease, life-saving treatments, and traumatic injuries are dependent upon time-critical action. Communication must be swift and smooth during these life-and-death moments.

Recognizing that international healthcare activity has surged, this article will explore a growing necessity for reliable online multilingual medical services.

The Rise of Remote Healthcare

The evolution of online medical services sprang from the psychiatric use of “telehealth” in the early 1960s, advancing in more recent times to online options for people with transportation limitations or disabilities. As remote collaboration has reduced the frequency of in-person doctor visits, many services are now largely available with virtual components, including:

  • Prescription facilitation
  • Professional healthcare consultations
  • Diagnosis and screenings
  • Mental health treatments
  • Heart, lung, and other vital-organ monitoring
  • Blood pressure, insulin, and sleep disorder analysis

We may never go back to traditional methods of obtaining healthcare, with such apparent exceptions as emergency procedures, severe injuries, surgeries, and chemotherapy or dialysis treatments. Although, in some of these cases, scientific advancements are already realizing remote capabilities.

Virtual Tools

The progression of translation devices is on the rise, furthering coordination between healthcare providers and patients, despite language barriers. Mobile translation application studies were conducted in healthcare facilities, with some users finding them helpful for exchanging necessary information. However, positive experiences with the technology diminished among older demographics.

Artificial intelligence (AI) in the form of “chatbots” has worked for self-diagnosis, but multilingual access has yet to be perfected. Still, some organizations are making headway, and the call for more sophisticated tools is increasing the pressure for faster development.

In the meantime, the most accurate method of translation for the healthcare industry remains to be through professional translation services.

Why Professional Medical Translation Services Are Essential

Accuracy is the most important factor in healthcare-related translation. A mistake in a diagnosis or treatment plan can cost precious time in pivotal moments. Fluency is crucial—not only in native speech, but also in medical terminology, which is made up of several Greek- and Latin-rooted languages.

Translation experts trained in healthcare and pharmaceutical terminology oversee efforts which can involve training healthcare professionals to use translation tools, translating documents (such as patient history, care instructions, and prescription labels), and aiding collaboration among patients, physicians, specialists, and technicians.

The Dangers of Using Non-Specialized Medical Translation Services

Mistranslations can easily occur through language interpretation, such as confusing the differences between similar words and phrases, or omitting cultural protocol. Using non-specialized medical translation services can cause inaccurate deciphering of medical records, misdiagnosis of serious illness, noncompliance of surgical-consent forms, and misinterpreted instructions on medicine labels, leading to:

  • Setbacks in otherwise routine procedures
  • Malpractice allegations
  • Damaged credibility of physicians or medical facility
  • Worsened illness, or death

It is dangerous to rely solely on internet translation tools, as they can often produce distorted results. They should be used with caution and in combination with other, more reliable methods.

Benefits of Professional Healthcare Translation Services

In a blended, multicultural society, the advantages of professional translation services go far beyond cost and convenience. Some of these include:

  • Improving general credibility of online healthcare
  • Helping medical professionals collaborate more effectively
  • Building trust in the online healthcare community
  • Potentially saving lives

Professional Services You Can Trust

Only confident, professionally trained, highly specialized healthcare translators should be trusted with communication accuracy in the multi-faceted healthcare industry. When it comes to saving lives, the alternative is non-negotiable.

Your Experienced Team of Professional Translators

Future Trans, an ISO 17100-certified language service provider, has endeavored to make a difference in the industry of translation and localization for almost 25 years. Contact us and one of our representatives will get back to you.

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